😊 General
What is LayoutLynx?
LayoutLynx is a web design and development service specializing in fast, functional, and visually appealing WordPress + WooCommerce sites tailored for small business owners and entrepreneurs.
Do I need to register an account before placing an order?
No need to register! Your account is automatically created when you place your first order.
Where can I view my orders or manage my account?
You can access your information through the Client Lounge (or Customer Desk if not logged in), located in the top right of the site.
💼 Plans & Purchase
What are the available plans?
You can view all available service plans by visiting the Plans section on our homepage.
What does each plan include?
Each plan details its own features, such as number of pages, product uploads, custom branding, and support length. Turnaround time and pricing vary depending on the selected variant.
Can I choose additional services later?
Yes, you can get in touch post-purchase to request upgrades or additional services.
⏳ Turnaround Time & Delivery
How long will it take to receive my website?
Turnaround time depends on the plan and selected option (e.g., Standard or Priority). Each option displays the expected delivery during selection.
How do I submit materials and preferences?
After purchase, you’ll receive an onboarding email where we guide you through everything we need to begin.
🏠 Hosting & Domain
Is hosting included?
Yes, for most plans we include 12 months of hosting and domain registration.
What happens after the first year?
Your hosting and domain will renew for $179/year. We manage this process for you.
📄 Invoices & Payments
What payment methods are available?
You can pay via debit/credit card or PayPal at checkout.
Will I receive an invoice?
Yes, an invoice will be emailed to you after completing the payment.
🤑 Account & Support
How do I log in?
Go to the Client Lounge and enter your login credentials. If it’s your first purchase, your account is created automatically.
I forgot my password. What should I do?
Click on “Lost your password?” on the login screen to reset it.
How can I contact support?
You can reach us via the contact form on the site or email us directly at hello@layoutlynx.com.
🚫 Cancellations & Refunds
Can I cancel my order?
Cancellations are only possible before project kickoff. Once we start working, refunds are no longer applicable.
What if I’m not satisfied?
We offer a revision phase for every project. Your feedback is crucial and we strive for client satisfaction.
Still have questions? Contact us anytime: hello@layoutlynx.com.
Let’s build something great together!